Information Technology is a precision tool, and in order for your organisation to function effectively it is imperative you have an IT provider who you can trust to deliver the service you need.
- Are you getting the best from your IT systems or from your current IT provider?
- Are issues still outstanding and not fixed? jobs left half done?
- Do the same issues keep cropping up?
- Are you struggling to get support you need from your current IT provider?
- Has your business outgrown the capability of your existing IT provider?
Sherr Technologies aims to deliver the best possible IT support experience. Our dedicated and friendly support team can help you deal with any IT challenges that you experience. Our prices are highly competitive which this means we can provide Exceptional IT support at an Exceptional price!
Our mission is simple; to help identify and resolve any weaknesses in your current infrastructure, deliver a simple, standardised and scalable IT solution which is robust, monitored by our team so your IT systems are working when you need it.
In order to achieve these goals we aim to;
- Resolve 90% of issues at first contact
- Resolve 70% of issues before it affects the customer
- Maintain 100% service desk customer satisfaction
- Meet and exceed our SLAs
- Build a good, long-term relationship with our clients
- Be cheerful and make your day brighter!
- Break the ‘Break-Fix’ cycle.
Technology is already complicated enough so how about a simple choice?
Sherr Technologies offer support at two simple levels Managed and OnDemand.
Our Managed IT Service options include
- Microsoft Certified Specialists, with commercial experience in all major Microsoft products and technologies
- Experienced Cisco engineers (ACTUAL commercial experience)
- Access to our 24x7 service desk
- Support team dedicated to delivering the best customer experience
- Expertise in Local & Wide Area Networking, Storage Area Networks
- IT security and threat management
- Virtualisation and infrastructure consolidation – shrink your server room & your energy costs!
- Monitoring of your IT platform to ensure it is operating efficiently
- New desktop roll-outs to global user base
Whether outsourcing your entire IT Infrastructure or simply looking for a an experienced team to provide cover and help manage elements of your IT Infrastructure our certified specialists can provide you the skills and experience you need to keep your IT systems running
If you prefer our OnDemand service with no monthly costs we can provide this option to you with same skilled and experienced team but at an hourly rate.
If you would like to discuss your Managed Service or OnDemand support requirements please do contact us.